Why Buy From Us?

There are 7 reasons you should choose Advanced Golf for all your golf simulation and training needs. 

REASON #1: Customer satisfaction GUARANTEED

We’re dedicated to ensuring you have a pleasant and smooth shopping experience with us. We've got a dedicated support team on standby ready to help you.

Here's what some of our customers had to say:

Sarah Harrison says: "I want to say a huge thank you to the team at Advanced Golf. The service has been absolutely impeccable from the moment I first looked at a golf net to the moment the order was delivered. I bothered the team quite a bit, but nothing was too much trouble and they went above and beyond to help me. 5-star service".

Ben W. had this to say: "Amazing, Excellent Service. I'm very impressed. Well informed staff and good quality selection of golf sim gear. Staff even went above and beyond to answer a query regarding software compatibility with a new launch monitor. Delivery is ridiculous fast and free. Less than 24 hour delivery to Sydney NSW which is impressive. Definitely my go to place for all future golf gear".

And this from Josh: ‘Hands down the best online golf simulation supplier in Australia atm. Customer service is above an beyond any other Australian company. The team at Advanced Golf are always happy to try and keep the customer as happy as possible, with the best deal. I will be back...a forever shop and first stop when hunting any golf sim upgrade.’

That’s not an exhaustive list, either. There are plenty more happy customer stories we could share with you. 

REASON #2: Five-star customer support

We’re around to support you and help you out with your questions and queries between normal business hours (Mon to Fri, 9am to 5pm).

We understand a lot of our customers (like you) are busy individuals.
Sometimes, you’ve only got time to peruse our website when you’re sitting down on the couch, chilling out after a hard day at work (maybe with a cold beverage in hand).

If you need a hand with anything, or you’ve got a question. Just tap on the live chat widget (at the bottom right of screen), email us (sales@advancedgolf.com.au) or call on (03) 7037 1876.

REASON #3: 30 day returns

Our goal here at Advanced Golf is to provide you with the best golf simulation and training gear at the best prices.

But if for some reason the product you purchase from us doesn't perform as it should we will take it back within 30 days from the date of purchase.

To request a refund or exchange, email sales@advancedgolf.com.au within 30 days of placing your order.

Exchanges and refunds are processed once the items make it back to one of our partner warehouses and we've inspected the items. If you choose an exchange and the new item is of lesser value we will refund the difference and if more expensive you'll can easily pay the difference online.

To be eligible for return, the item must be faulty or not performing as advertised. We do not accept 'change of mind' returns. 

All return items must be in a 'as new' condition, unused with boxes, plastics and all other shipping materials included.

At our discretion, if your item is deemed not to be in 'as new' condition we may still accept your return or exchange albeit with a restocking fee. This restocking fee varies, depending on the product, so please check with us prior to purchase. In most cases the restocking fee is between 10% and 20% of the purchase price.

REASON #4: We’ll price match (where we can) 

That doesn’t mean we’ll always beat the competition on price. We’re competitive, but may not have the margin to beat some of the competition (although this is rare).

That aside, our prices are easily some of the cheapest you’ll find online. Plus, when you bundle several items together, we’re more than happy to chat about a bundle discount

Contact us and we’ll chat more about price (you can open the chat widget at the bottom right of screen and start a conversation).

REASON #5: Super-fast shipping Australia wide

When you’re shopping online, you want your order delivered fast, right? We understand. That’s why 99% of our orders are shipped within 1 to 3 business day from the time you order.

Your order will usually arrive at your doorstep within 3 to 5 business days from the day you ordered. Doesn’t matter whether you order a full golf simulator set-up or some tees, we’ll make sure you get your order in super quick time.

We use the fastest couriers in the country to make sure you get your order in record time.

You can track your order the entire time, too. As soon as your order is on the way we’ll send you an email with tracking details, so you can keep your eye on where your order is the entire time.

Of course, if you have any questions or queries about your order simply email or call us and we’ll help you in any way we can.

REASON #6: Manufacturer warranty

Nothing worse than buying something online and it’s faulty, right? That’s exactly why every item we stock is covered by a minimum 12 month warranty.

If the product you ordered from us doesn’t work right, simply return it to us and we’ll get it fixed for you under warranty.

Or if we can’t have it fixed, we’ll provide you with a replacement item as soon as possible.

REASON #7: Safe and 100% secure checkout

Our shopping cart is fitted with SSL encryption.

That simply means all your data is 100% secure when you shop with Advanced Golf. We don’t save or share any of your payment details. Nor are those precious details stored anywhere on our website.

So, there you have it. There are our 7 big reasons on why you should buy all your sim goodies from us and not the competition.

Remember, we are always happy to chat with you at any time. You can open a live chat (at bottom right of screen). Email us at sales@advancedgolf.com.au or give us a call on (03) 7037 1876.